District Sales Manager

Kevin Hanson

Oakwood Hills, IL 60013 (630) 301-9206 kevinhanson71@gmail.comLinkedIn

Multi-Unit Manager

Operations Management  New Business Development    Staff Training & Development

Accomplished Multi-Unit Manager with proven track record in providing consultative coaching in all areas of restaurant operations while building strong relationships with franchisees. Results-oriented with expertise in operations management, training and development, and business development. Effective leader with extensive experience in maximizing revenue growth through strategic sales and marketing plans. Collaborate with all organizational members to achieve business and financial goals. Technical proficiency in MS Office, Windows, and Social Media.

Key Skills & Competencies

 Sales & Marketing Strategies • Operational Development • Financial Analysis • Vendor Management

Training & Development • P&L Management • Client Relationship Building • Negotiations • Presentations

Staffing & Recruitment • Teamwork & Leadership • Innovative Solutions • Customer Service • Communication


DUNKIN’ DONUTS / BASKIN ROBBINS, Chicago Market, IL                       2016 – 2016

District Manager

Oversaw operations of 12 restaurants producing $12.5M in annual sales. Elevated employee motivation through establishment of expanded career goals and path; infused cooperation throughout district.

  • Increased sales and improved customer service by implementing reorganization of team members.

  • Administered training and development sessions to all employees on operations and customer service.

SARPINO’S PIZZERIA, Chicago Market, IL                                                      2014 – 2016

Franchise Area Manager

Served as business consultant for 22 franchise restaurants; supplied key support including operations training, food/labor cost issues, and marketing. Administered weekly and monthly meetings with franchisees, ensuring goals were being met and reviewed best practices.

  • Enhanced operational efficiencies by designing training manuals and conducting educational sessions.

  • Grew sales and foot traffic through development of key relationships with local businesses for marketing and promoting specials.

CINNABON, Midwest Division                                          2013 – 2014

Franchise Business Consultant

Led operational oversight for 50 franchise bakeries throughout 9 states; facilitated $17M in annual sales. Executed audits for product quality, cleanliness, and service. Key contributor in redesigning procedures.

  • Key contributor in successful openings of three new locations.

  • Expanded sales 3% YOY by providing consultative coaching in ensuring goals were being met.

  • Conducted training classes to all employees on product production and customer service.

BURGER KING CORP., Chicago Market, IL                                                      2011 – 2013

Sales, Profit, and Operations Trainer – Franchise Business Development

Administered support to 50 franchise restaurants generating $65M in annual sales. Conducted in-restaurant evaluations and supplied coaching for optimal business results.

  • Performed training seminars to store teams on daily operations and sales.

  • Delivered training sessions on restaurant level procedures and new menu items.

CHIPOTLE MEXICAN GRILL, Bolingbrook, IL                                                      2008 – 2011

General Manager

Directed daily operations and supervised 30 team members; performed staffing and recruiting of new members. Administered employee training for new store openings; executed marketing strategies.

  • Key contributor in three new restaurant openings.

  • Increase sales and raised employee moral by designing local contests for team members.

  • Optimized communication with vendors through building strong relationships.

  • Developed four team members in receiving promotions to General Manager by providing training and coaching.

PAPA JOHN’S PIZZA, Chicago Market, IL                                                      2007 – 2008

Operating Partner

Headed operations and supervised 30 team members; conducted staffing and recruiting of new members. Created training tools for new management members; developed local marketing strategies.

  • Rendered vital assistance with new location opening.

TAYLOR STREET PIZZA, Naperville, IL                                                      2003 – 2007

General Manager

Managed operations and supervised 15 team members; facilitated catering orders for over 200 customers. Built strong vendor relations and maintained services encompassing price negotiations and special orders.

  • Performed training and mentoring sessions with General Managers on food cost tracking and vendor pricing.

Previous positions include Training Coordinator at Cheddar’s, General Manager at Johnny Rocket’s, Service Manager at Joe’s Crabshack, Server Trainer at Steak & Ale, Server Trainer at Bennigan’s, and Bartender Trainer at Luigi’s House Restaurant.


Professional Training & Certifications:  ServSafe Certified │ IL State Food Handler Certification │ Cook County Food Handler Certification │ IL Basset (Alcohol) Certification │ Wine Paring and Tastings Training, Cheddar’s │ Business Consulting Training & Management Training, Bob Gappa │ Root Cause Analysis Training, Burger King

High School Diploma, Red Oak High School, Red Oak, TX

Award:  Recognized as “Top Coach” in Chicago Region for Q1 2013, Burger King

Community Service:   Sponsorship of under privileged family, Bennigan’s

  • ID#: 119613
  • Location: Cary, IL , 60013

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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